Shipping Policy
This hexclch page explains processing, delivery, and tracking in a store-specific format.
Our approach at hexclch to tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
How hexclch handles delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.
Details from hexclch on delivery issues
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@hexclch.shop or 517-605-4650. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Details from hexclch on processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
returns after delivery at hexclch
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, hexclch also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Merchant Information
Business name: hexclch
Brand name: hexclch
Email: Support@hexclch.shop
Phone: 517-605-4650
Physical address: 26040 Pinehurst Dr, Madison Heights, Michigan, 48071, United States